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Store Owner: Dital Ledbetter
Hours: 9am-5pm Eastern M-F
Cancellation Policy: Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.
Copyright and Legal Notice:
All images and text copy on this site are protected under the Copyright Law. No content or images from this site may be copied for any use.
Fraud: We check all orders very carefully and do not ship orders until payment is cleared or authorized. Generally, we require all orders are shipped to the same address as that associated with the credit card. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping. In addition, when you place an order your IP address, date, and time is collected. An IP address can be tracked to the computer used to place the order.
International orders: We currently ship within the United States, please inquire with customer service if you are a customer outside the United States.
Payment Options: We use Paypal and Paypal's secure server (https://). We are Verified too. You can pay by credit card, or debit card. You do not need a paypal account to shop with us either. Paypal does not require you be a registered user. When you send a payment using Paypal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know. Upon finishing a basic checkout on this site you will be transferred to Paypal's secure server to pay.
*A Verified seller has provided additional evidence of their identity to PayPal by passing key security checks and completing the PayPal Verification process. Verification increases the overall security of the PayPal network because most buyers prefer to do business with Verified sellers.
Privacy and Security:
Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose. We appreciate your interaction with us and we are committed to protect your personal information as we would our own.
Returns/Refunds: At Ditails Boutique, we take great pride in the quality of our merchandise, we carefully inspect each order prior to shipment to insure customer satisfaction, however if you are dissatisfied for any reason, you may return or exchange your merchandise. All returns and exchanges must be made within 30 days after your receipt of merchandise.
Before sending the return back to us you must fill out an online return form.
Returns should be sent to:
1248 South Pennsylvania Ave
Winter Park, Florida 32789
-Returns must be in original packaging with tags still on and include the original sales receipt.
-When returning via UPS, DHL, or FED EX, please be sure to obtain a tracking number for your reference. When returning via the Post office, be sure to request a delivery confirmation. In all cases, be sure to insure the package for the full value including shipping.
-All customers are responsible for the return shipping costs.
-Original Shipping charges are non refundable.
-Returns will be refunded based on the original merchandise purchase price and will be refunded to the original method of payment.
Sales Tax: A sales tax of 6.5% will be charged to all orders shipped within Florida.
Shipping: We ship USPS ground (Parcel or First Class) which takes up to 6 days. We also ship USPS priority mail (2-3 day). In stock items usually ship within 48 hours. If an item is out of stock we will email you to let you know when that item will be available to ship and what your options are.
Special Offers: Ditails Boutique will occasionally offer special promotional discounts and offers. To take advantage of special offers, discount codes must be entered during the check-out process. If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.
Tracking your order: You will be notified by email once your order is shipped.
Disclaimer, Exclusion of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, WE MAKE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, OR ARISING BY CUSTOM OR TRADE USAGE AND, SPECIFICALLY, MAKE NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES, CONDITIONS, REPRESENTATIONS, INDEMNITIES AND GUARANTEES WITH RESPECT TO THE MERCHANDISE ARE HEREBY SUPERSEDED, EXCLUDED AND DISCLAIMED. IN NO EVENT SHALL WE BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES OR LOST PROFITS, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF THE SAME IN ADVANCE. OUR AGGREGATE LIABILITY IN ANY EVENT IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU.